RATES

Payment details and information on rates

Rates

2016/17 Valuation, Rate and Charge Notices

This brochure provides information about your 2016-17 Valuation, Rate and Charge notice.

Payments

The annual Rate and Valuation Charge Notice is for the period 1 July to 30 June. Rate notices are mailed in August each year with the option of payment in full by 15 February, or four instalments due on the following dates:

 

- 1st instalment due date - 30 September

- 2nd instalment due date - 30 November

- 3rd instalment due date - 28 February

- 4th instalment due date - 31 May

 

Reminder notices are forwarded to ratepayers who elect to pay by instalments. Notices are forwarded at least two weeks prior to the due date.

 

Payment method

Council provides the following payment methods:

 

In person at either

 

- Council office, 22 Nolan Street, Maryborough (cash, cheque or EFTPOS)

- Cashier Hours: 8.45 am to 4.00 pm

- Any post office within Australia

 

By mail

 

Your cheque or money order should be made payable to "Central Goldfields Shire Council" and crossed "Not Negotiable". If you require a receipt you should send your rate notice intact with your payment. If you don't require a receipt, please detach the bottom section of your notice and post your payment.

 

Payments should be mailed to:

 

Central Goldfields Shire Council

PO Box 194

Maryborough Vic 3465

 

Direct Debit

With direct debit you can nominate a payment amount - fortnightly, quarterly or annually - which will be deducted from your bank account to pay your Council rates and charges.  Please note that Council’s minimum payment amount is $20.00 per fortnight. To apply, simply complete the Direct Debit Request form, which includes the terms and conditions.  Once completed simply return the form either by mail, email or in person at the Council offices.

 

BPay/BPay View

You can save time by using your telephone or internet banking to pay your rates. You can make your payment from your savings, cheque or credit card account. Please contact your participating financial institution for information on how to use B-PAY. Council includes the "biller" code and reference number on rate and instalment notices.

 

Centrepay


Centrepay is a direct bill paying service available to customers who receive a Centrelink payment. Council's minimum deduction amount is $20.00 per fortnight.

Council's Centrepay Reference Number is 555-054-626-B

Visit www.centrelink.gov.au to register or to find out more.

About online payments

Australia Post now provides the Central Goldfields Shire Council with the secured billpay facility to pay your rates via the Internet. To complete the payment of rate transactions, you shall require your rate notice and your debit or credit card details.

 

The amounts payable are shown on the bottom right hand corner of the notice. The Billpay code and reference number are located above the "How to Pay Your Account" information on the front of the rate notice next to the Billpay logo:

 

Billpay Code:  0711

Ref:  0602 0508 0014 0003

in person at any Post Office,

by phone 13 18 16 or online

 

Payment of Rates Accounts can be made through the POSTbillpay website via the link below:

 

Click Here to pay your rates via the Internet

 

Please note that your transaction will not be complete until POSTbillpay displays a payment confirmation page with a receipt number.

Privacy

Please note that Australia Post complies with legal and regulatory obligations regarding privacy of personal information and that all on-line transactions will be encrypted for transmissions over the Internet.

 

Penalty interest

All payments of rates and charges must be received by the appropriate due date. All late payments will unfortunately incur an interest penalty. Full payments will attract interest from the date the rate was declared (1st July) until the date of payment. For those ratepayers electing to use the instalment option, interest will be charged from the due date of the instalment until payment is received. The current interest rate is 9.5%.

 

Any arrears shown on your rate notice need to be paid immediately as interest continues to accrue on arrears that remain outstanding.

 

Difficulty in payment of rates

Council offers a special payment arrangement to deal with amounts owing if you are having problems in paying your rates. This is an arrangement where you agree to pay your rates in weekly, fortnightly or monthly amounts. The amount and timing of the payments are tailored to your individual circumstances and the amount outstanding.

 

Entering into an arrangement can reduce the amount of interest charged and avoid Council proceeding with recovery actions for the outstanding rates, as outlined in the debt collection policy. Print the payment arrangement form and return to Council by mail or email.

 

 

Pensioner rates assistance

If you are the holder of a current Pensioner Concession Card, you may be eligible to claim a rebate on your rates.

 

You will need to complete an application form (available from the Shire Offices) and present your concession card. If you have previously applied for the concession and your circumstances have not changed your concession will be automatically applied to your rates each year. There is no need for you to reapply each year.

 

You should advise Council if your circumstances change and you are no longer eligible for the rebate or you have moved residence.

 

Click on this link for further information regarding Pensioner concession on rates.

 

Holders of Health Care Cards are not eligible for a concession on rates.

 

Change of address

You should advise Council if your details change or are incorrect by contacting:

Rate Department

Phone: 03 5461 0681 or 03 5461 0682

Fax: 03 5461 0666

Email

 

Or alternatively, you can print off and complete the Change of Details Notification form, and return the completed and signed form either by mail, email or in person, to the Council Office.

 

 

 

Objection to a valuation

 

 

You may object to a valuation.  The objection can be made in relation to the value of a property or on the grounds specified in the Valuation of Land Act.

 

An objection generally must be made within two months of the date of the rate notice.  An objection should be in the prescribed form, available from you local municipal office, or on this website.  Before seeking an objection form, try to discuss and resolve your valuation questions with the valuer.

 

After receiving an objection, a valuer must discuss the matter with the objector. if not satisfied with the decision, the objector may appeal to the Victorian Civil & Administrative Tribunal (VCAT) or to the Supreme Court.

 

If you object to a valuation you still must pay rates by the due date.  Failure to pay rates by the required date generally results in interest being imposed.

 

2016/17 Valuation Objection Form 

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